Frequently Asked Questions
If you need any assistance, we’re always happy to help.
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Orders & Products
Q. How do I place an order?
You can place an order directly through our website. For any assistance, feel free to reach out via Instagram or WhatsApp (+91 9818660478).
Q. How do I choose the right size?
Our pieces are designed for a comfortable, easy fit. We recommend referring to our size guide for the best selection. If you are between sizes, we suggest sizing up.
For any assistance, you may contact our customer care team before placing your order.
Q. What fabrics do you use?
We use soft, breathable cotton blends that are gentle on the skin and designed for everyday comfort and durability.
Fabric composition details are mentioned on each product page.
Q. Are your products suitable for daily wear?
Yes. All EVMO pieces are designed for everyday use — comfortable, durable, and easy to wear across different activities.
Shipping & Delivery
Q. When will my order be shipped?
Orders are dispatched within 5–7 working days from confirmation.
If you require expedited delivery, please contact us — we will do our best to assist.
Q. How long does delivery take?
Delivery timelines vary based on location and will be shared once your order is dispatched.
Q. How can I track my order?
Once shipped, you will receive a tracking link via SMS, email, or WhatsApp.
Returns & Exchanges
Q. Do you offer returns?
We currently do not offer returns or refunds.
Q. Can I exchange my order?
Yes, exchanges are available for size issues or product defects, subject to our Returns & Exchange Policy.
Q. How do I request an exchange?
You can contact us via email or phone within 48 hours of delivery to initiate the process.
Payments
Q. What payment methods do you accept?
We accept payments through secure payment gateways, including UPI, cards, and other options available at checkout.
General
Q. Where are your products made?
All EVMO products are thoughtfully made in India, following high standards of quality, comfort, and craftsmanship.
Q. How should I care for my garments?
We recommend gentle washing, avoiding harsh chemicals, and following the care instructions provided on each garment.
Q. How can I contact EVMO?
📩 evmoclothing@gmail.com
📞 +91 9818660478