Return, Refund & Exchange Policy
We’re always happy to assist with sizing before purchase to ensure the right fit.
1. Eligibility for Exchange
We offer exchange only (no returns or refunds), subject to the discretion of the EVMO team and the following conditions:
• The request must be raised within 48 hours of delivery
• The product must be unused, unwashed, and in original condition
• All tags and packaging must be intact
2. Exchange Process
To initiate an exchange, please contact us at:
📩 evmoclothing@gmail.com
📞 +91 9818660478
Once approved:
• The product will be picked up by our delivery partner once a request is initiated. Reverse shipping charges will be applicable and will be communicated at the time of request.
• After a quality check at our warehouse, the replacement will be dispatched.
3. Exchange Conditions
• Exchanges are allowed for size issues or product defects only
• All exchanges are subject to stock availability
• If the requested size/product is unavailable, a credit note may be issued
4. Non-Exchangeable Items
The following items are not eligible for exchange, return or refunds:
• Products that have been used, washed, or damaged after delivery
• Items without original tags or packaging
• Products purchased under sale or promotional offers
5. Damaged / Incorrect Product
If you receive a damaged or incorrect item, please inform us within 24 hours of delivery, along with images and a video.
We will resolve the issue on priority.
6. Refunds
We currently do not offer refunds.
Only exchanges or store credit (where applicable) are provided.
Contact Us
For any queries related to returns or exchanges:
📩 evmoclothing@gmail.com
📞 +91 9818660478